Two New China Telecom CTEXcel Stores are Opened in Vancouver

Bell ringing heralded the start of Year of the Tiger in 2022. China Telecom's mobile business continues to flourish in Vancouver, Canada with the opening of two new China Telecom CTExcel stores. The two stores are located in Lansdowne Centre and the Public Market, the densely populated shopping plazas for local Chinese in Vancouver. The successive opening of stores provides international customers with a more convenient, efficient and comfortable service environment, and at the same time greatly enhances China Telecom's brand awareness in the local city.

Promoting brand with heart. Each store is decorated with various branding elements including posters of CTExcel's excellent services, exquisite brand logo and the representative "red panda" mascot, bolstering China Telecom brand image and influence in overseas markets. When every customer walks into a China Telecom CTExcel store, he could experience the cultural heritage of the brand and differentiated products from China Telecom.

Serving customers with heart. Since the opening of stores, the sales staff have been attentive to serve every customer entering the stores, providing customers with the most suitable mobile phone plan. Their caring attitude has greatly increased sales growth in the Vancouver area and customer satisfaction. The sales staff in the stores and all the employees of China Telecom are committed to providing the best service to customers and establishing successful long-term customer relationships.

Creating value with heart. After the launch of various in-store promotional activities and the joint efforts of all the staff, the service level and sales volume in Vancouver have grown rapidly since 2021. All the China Telecom employees focus on "creating value for the company" and keep working with high enthusiasm.