About Us

  • Brand Story
  • Company Culture
  • Service Clientele
  • Business Advantage
  • Milestones

Brand Story

About China Telecom Global Limited

China Telecom Global Limited (“CTG”) is a wholly-owned subsidiary of China Telecom Corporation Limited (“China Telecom”), ranked 158th in the Fortune Global 500 in 2020. Established in 2012, headquartered in Hong Kong, China, CTG connects the Asia Pacific region and the world by leveraging on its abundant resources in mainland China. China Telecom has branches and affiliates in 42 countries and regions, 200 overseas PoPs, and more than 55.4T capacities in international connectivity bandwidth and intercontinental capacity. By tapping into its network resources of 41 submarine cables (China Telecom was involved in the construction of more than 10 of those cables) and leveraging direct connection to more than 10 neighbouring countries and regions via terrestrial cables, CTG has forged its global layout of service network and network capacity. Targeting carriers, multinational corporations and overseas Chinese clients, CTG provides customised and cost-effective integrated communications solutions and diversified telecom services to cater to their global business needs. Its services include internet direct access, internet transit, data services, broadband, unified communications, internet data centre, cloud computing, ICT services, fixed and mobile voice and value added services, professional services, industry solutions, telecom operation consultancy and service outsourcing.

About China Telecom CTExcel

As one of the world's largest telecommunication service providers, China Telecom has been keeping up with the times, focusing on the development of global operation. In May 2012, China Telecom Global officially launched the mobile virtual network operator (hereinafter referred to as MVNO) business in the UK with its “China Telecom CTExcel”. The UK MVNO business was the first consumer facing mobile communication service from a Chinese telecommunication service provider in the overseas market. In October 2013, China Telecom CTExcel was officially online in France, targeting different customer groups through France Bundles and the European Bundles. These products have been widely acclaimed by local Chinese and Chinese tourists. In May 2015, China Telecom CTExcel landed in America, expanding the territory of China Telecom’s overseas mobile virtual network again. In addition, the preparation work for the Hong Kong, China and Australia MVNO business is also well underway.China Telecom CTExcel expanded its business into Hong Kong, China in March 2017, while it established its world’s first China Telecom CTExcel Store in Causeway Bay, Hong Kong, China in December 2018. In November 2018, it launched the mobile communication service in Canada named as China Telecom CTExcel.

China Telecom CTExcel brand design combines the name of the company and the expectation for the brand development. It aims to build a bridge for East-West communication and enhance communication between the two places. CT represents the abbreviation of China Telecom; blue is the color of China Telecom trademark; “Excel” conveys the meaning of excellence, representing the brand of excellence and the consistent pursuit of service-oriented spirit. The letter 'C' represented by quotation marks from the West, the letter 'L' represented by traditional book quotes form oriental, showing that East-West dialogue is smooth and convenient.

China Telecom CTExcel committed to meet user demand for mobile communications abroad, including voice, SMS, mobile data services and overseas payment, One-Card-Multi-Number, eSIM, a 24-hour bilingual hotline and other value-added services. For Chinese students, Chinese enterprises, domestic tourists and overseas Chinese, China Telecom CTExcel tailored for different customers different packages and services. Customer can enjoy competitive local prices, a high speed of mobile network, unlimited return to dial, flexible package options and convenient services such as prepaid and third-party payment by using China Telecom MVNO service.

  • Speedy Network

  • One-card-multi-number

  • IDD and Roaming

  • Value-added Services

  • 24/7 Customer Service

  • Store

In addition, we provide global internet of things (IoT) services to enterprise consumers and mobile network operators by integrating the strengths of our corporation. By leveraging our high-quality global network, eSIM capabilities, facility management platform and rich knowledge and expertise in the industry, we have built an IoT ecosystem and solutions among different industries and areas, including the internet of vehicles (IoV), public transport, manufacturing, asset tracking and the smart city. Our customized packages include, but are not limited to, solution consultation, the development of various SIM cards, 2/3/4/5G and NB-IOT network support*, module adaptation and selling, cloud network integrated ecosystem and telecom resources integration. We also provide different solutions, such as roaming and IoT-MVNE for mobile network operators, MVNO and MVNE/A. Our consumers can access our global network coverage and platform capabilities through our services in order to fully maximise cost-effectiveness and assist in the development of IoT businesses.

* Subject to actual solution

  • Global Network Coverage

  • Cloud-Network Convergence Ecosystem

  • Device Management Capacity

  • Cross-industry Applications

Company Culture

  • Core Value:Comprehensive innovation, pursuing truth and pragmatism, respecting people and creating value all together.
  • Operation Philosophy:Pursue mutual growth of corporate value and customer value.
  • Service Philosophy: Customer First Service Foremost.
  • Corporate Slogan: Your World Companion.

Service Clientele

No matter where you are, we strive to provide a good communications with your partners in China.

China Telecom CTExcel is China Telecom’s overseas mobile communication service offers to our consumer and corporate clients. We aim to provide a high quality and convenient mobile communications services with offering a broad range of customized voice and data services to meet the different needs for Chinese students, enterprises, visitors and the overseas Chinese.

  • Overseas Chinese Students

  • Chinese Enterprises

  • Travelers

  • Multi-national Enterprises

Business Advantage

  • The first multi-national Mobile Virtual Network Operator (MVNO) in China.
  • We offer excellent products and high-quality service.
  • We are committed to provide the best service for overseas Chinese.
  • We have extensive experience in overseas operations.
  • One-card-multi-number

    Saving from expensive roaming and IDD call fees for users with a China number and an overseas number

  • Strong Signal

    Unparalleled network coverage and signal strength

  • Bilingual Customer Service Hotline

    24/7 customer service in both Chinese and English

  • Value-for-money Service

    Affordable local and domestic service fees

  • Pay in a Click

    Supports UnionPay, Visa, Master, Paypal, WeChat Pay, Alipay and more

  • Budget Service Package

    Multiple service packages and valuable offers to suit your needs

  • Value-for-money Service

    Affordable local and domestic service fees

  • Pay in a Click

    Supports UnionPay, Visa, Master, Paypal, WeChat Pay, Alipay and more

  • Budget Service Package

    Multiple service packages and valuable offers to suit your needs

Milestones

  • 2020

    In July 2020, China Telecom CTExcel launched in Italy, providing customized services for both Chinese nationals and enterprises alike in the country.

  • 2018

    In November 2018, China Telecom officially launched China Telecom CTExcel, its mobile communication service, in Canada.

  • 2017

    In March 2017, China Telecom CTExcel was further extended to Hong Kong, China. In December 2018, we opened the first retail shop in Causeway Bay, Hong Kong, China.

  • 2015

    In May 2015, the service of China Telecom CTExcel was further extended and reached the USA.

  • 2013

    In October 2013, China Telecom CTExcel officially launched in France, providing products that are targeting on different customer groups, the French Bundles and the European Bundles were widely welcomed by the local Chinese residents and the Chinese tourists.

  • 2012

    In May 2012, China Telecom Global built and officially launched the "China Telecom CTExcel" brand for the UK Mobile Virtual Network Operator (MVNO) business. This was the first time China Telecom offered mobile service for oversea customers.