China Telecom CTExcel Recognised by 3 “Smiling” Awards

China Telecom CTExcel has long been focused on providing excellent customer experience and diversified mobile services with its high-speed, high-quality mobile network and competitive prices. After a series of analysis and ratings from mystery shoppers, China Telecom CTExcel has been awarded “Smiling Enterprise”, “Smiling Supervisor Outstanding Award” and “Smiling Staff Outstanding Award” for year 2019-2020.

"Organised by the Mystery Shopper Service Association and the International Service Access Limited, the “Smiling” series of contests are well-known business contests in Hong Kong and Macau. “Smiling Enterprise” was established in 2010 to recognise brands that provide outstanding smiling services while the “Smiling Supervisor Outstanding Award” and the “Smiling Staff Outstanding Award” were established to praise supervisors and staff who provide a relaxing and pleasant shopping environment.China Telecom CTExcel is glad to be recognised by an industrial benchmark and believes that this will further improve the brand’s competitiveness and influence in Hong Kong."